高情商回复

2 months ago

需要别人等待时:
❌ Wait a second!
✅ I'll be with you in a moment

收到客户投诉时:
❌ Okay.
✅ I understand, Let's see waht we can do.

当别人的问题自己无法回答时：
❌ I don't know.
✅ I'm not sure, but I can find out.

太晚回复别人的邮件/消息时：
❌ Sorry for the late reply.
✅ Thank you for your patience.

收到领导分配的难度较大的任务时:
❌ This project is too difficult.
✅ This Project poses a signification challenge to me.

要表达自己不擅长某件事时:
❌ I'm not good at this.
✅ I'm still learning, but I'm making progress.

想要对某个观点或方案表达异议时:
❌ I don't think this will work.
✅ Let's explore some other options.

别人找来帮忙但自己事情很多时:
❌ I don't have time.
✅ Let me see what I can prioritize to get this done.

收到别人对自己的质疑时:
❌ We've always done it this way.
✅ Do you have any ideas on how to improve this process? I'd love to hear them.